You learn a lot when you're working behind a check out. People act differently when they're talking to the person who is scanning the contents of their trolleys. Some act more casual; these are the ones you can get on with and have great conversations with. Some act as though just because you're packing their bags, you're inferior to them. As you can see, I've sort of started to catergorize people. If you get good at conversation while working you'd be amazed how much you can work out about a person just from what they buy or how they respond to a "Hi, How you going?"
Some people certainly find it offensive to be asked "How they're going" by a total stranger. It's these people who have never had to stand up for 5-7 hours straight without a drink or toilet break. Others find a total stranger a perfect means of confession or just whinging. I like these type people. I guess it's minaly because I'm one of those people really. It's strange to find a person who actually cares about what you're going through and it you're lucky you might actually get one of the supportive ones who really take the time to listen. Even if it's just a few minutes of listening to complaints about something that means absolutely nothing to them. I'd like to think that one day I'd try to be like those people. Spend a few hours each day floating from supermarket to supermarket listening to the complaints of check out chicks. And yes, I do realise how incredibly sad that sounds.
There are, of course, a few general things that annoy me (and some of the people I work with) about customers. Firstly if you're rude. I know, of course, that there are a hell of a lot of completely and utterly boring and depressingly sullen check-out chicks out there. Hell, I work with a few myself. But just because the last person who packed your shopping bag did so without a smile or any curtesy towards your groceries, does not mean that the next one to do so will act the same.
On bags. And packing. In a lot of countries the check out chick doesn't actually pack your bags for you. In fact they're not meant to. The customer should pack the bag. I totally agree with this. If you are one of those customers who stands there while I pack your bag and spends the whole time correcting my methods, or if you're one of those people who needs a bag for one item then why can't you do it? Too many people see check out chicks as slaves. We are not. That era is gone.
What irks me the most is when someone buys one item. Then they pay for it with their Eftpos (which, conviniently, they cannot work out how to use) card. Then, as you begin serving the next customer (and remembering that today is a Sunday, you're at checkout 1 and the line is stretched all the way back to Fruit and Veg), they ask for a plastic bag. For their one item. See I can understand if the item is a large bottle of milk, or something cold when it's cold outside, or if the customer is old. But it's so pointless stupid to get a plastic bag for something as trivial as a toothbrush or packet of 4 AA batteries.
I hate plastic bags. A lot. And I see too many people take that extra plastic bag. For no reason whatsoever.